Shipping & Returns

Shipping

YES, WE DO.

We offer FREE SHIPPING to all orders over $159 within Metropolitan & Municipal Centres along the East Coast of QLD, NSW, VIC, ACT and Adelaide.

If you get an error after entering your shipping address, it means that a shipping fee applies to your region and you will need to contact us to get a shipping fee quote.

Contact us using the form below or send us an email: hello@perfectplants.com.au

We use Aramex and Australia Post to ship our products.

If you try to make a purchase and get an error after enter your enter your delivery address, you will need to contact us to get a shipping fee quote before you finalise your purchase.

Zone 2: TAS, WA, NT & remote rural areas of QLD, NSW, VIC and SA, please send an email tohello@perfectplants.com.au, kindly include the items you would like to order & postcode and we will email back the shipping fee, free of obligation.

Depot deliveries are also available for customers living off main road, or please contact us to find out more.

You can also contact us via the form below.

Delivery Times: Delivery times vary depending on destination. All orders are dispatched quickly, expect 3-7 business days following order placement.

COVID-19 DELAYS

Unfortunately, due to the high volume of parcels in the Australian postal network following the Coronavirus pandemic, Australia Post has advised your order may be impacted with possible delays.

We want to assure you we are working closely with our delivery partners to ensure we get your orders to you as quickly as possible.

We apologise for any delays and appreciate your patience in these unprecedented times.

Returns

Contact us via email or form below. We will arrange and pay for goods return & replace with a new or correct item.

hello@perfectplants.com.au

Contact us via email within 7 days of receiving your item with your details and we will organize to have it returned for a store credit.

*if returning, please keep the original box for transport

hello@perfectplants.com.au

Contact us

Need any help? Send us a message now.

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FREE SHIPPING FOR ALL ORDERS OVER $159 TO ZONE 1 AREAS.

ZONE 1 are the selected areas in the map. For other areas please send us your order details and address and we will send you the shipping cost.

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